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Customer relationships
- Segments: view customer groups and their CRM coverage
- How to enable customer SSO login
- Structural validation of VAT and tax IDs at checkout
- Resolving password reset email sending issues
- How do you manage customer accounts with a CSV tool?
- Organization management in AI Commerce
- How do I edit customer address books using CSV?
- CRM tags: categorize customers and deals with colored labels
- Lifecycle: group customers by sales stage
- Customer 360: view customer CRM signals
- Customer retention: interpret churn and risk metrics
- Tag analytics: compare customer groups and open deals
- Sales pipeline: manage deals with the CRM dashboard
Orders
- Why isn't the order or customer being transferred to ERP?
- How does quick order with a CSV file work?
- Why doesn't a Paytrail payment constitute an order?
- How do you enable WhatsApp invoice messaging?
- How do I see the message sent to ERP?
- How do you update order status and comments?
- How does the package size calculation work in the shopping cart?
- How do I enable Shipit's live shipping rates?
- Why does the same order show different prices?
- POS: create a store or phone order
- Tracking codes: mark the order as shipped and notify the customer
- Order processing: collect and pack the order
- Order cancellation function in the online store
- Uncollected orders: mark the order as uncollected
Products
- Group products
- How to group products and maintain filters
- How to manage multi-level pricing in AI Commerce ?
- How to manage AI Commerce reviews
- Mass deletion of products in AI Commerce
- Mass deletion of inventory lines in AI Commerce
- Manage media files and PDF attachments with CSV
- How to manage media with CSV?
- How to export and import manufacturers using CSV?
- How to manage product balances or inventory lines with CSV
- How do you categorize products using the CSV tool?
- How do quantity steps and packaging sizes work?
- Packaging units: clearly display the product's sales unit in the online store
- Using CSV import for product price tiers
- How are product descriptions created and improved with artificial intelligence?
- How do bundle rules work in the bundle configurator?
- How do you read a product API message?
- Channels: manage product enrichment publishing contexts
- Bubbles: highlight products with colored markers
- Availability statuses: show a clear availability message for the product
- Additional price groups: tiered additional price for large order quantities
- AI automations: automate product descriptions, translations, and catalog content
- Additional price groups: quantity-based unit prices for additional products
- Group discounts: percentage discount for a combination of product group and customer group
- Quality diagnosis: find and fix product information gaps
- Materials: maintain product material names and compositions
- Group discounts: give a group of customers a product-specific discount
- SEO Quality Diagnosis: Find and Fix Search Engine Visibility Deficiencies
- Attribute groups: group product data and control its order
- SEO Quality Diagnosis: Fix SEO deficiencies in products and categories
- Product tags: check language-specific tags and their usage
- Product options: manage variant axes and their values
- Storage locations: manage bin and shelf locations
- Attribute families: define common information for a product type
- Media categories: group product downloads
- Catalog media batch downloads: import product images as a ZIP package
- Merchandising registers: product bubbles and related product groups
- Products: browse the catalog and perform bulk operations
- AI Commerce PIM construction sequence
- How do I create a product in AI Commerce ?
- Product structures, variants and custom options
- Product data attributes, attribute groups, and attribute families
- Ready-made product fields and attribute codes
- How do I limit the number of products purchased by one customer?
- Product description guidelines: default, category, and manufacturer-specific AI guidelines
Modules
- How do you activate a Klarna invoice?
- Suppliers: manage your purchasing partners and purchasing terms in one place
- How do you install Viva Payments' AI Commerce ?
- How are delivery restriction groups used?
- Purchase orders: manage supplier orders and replenish inventory at the receiving end
- Replenishment proposals: check products that have reached the order limit and create draft purchase orders
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