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How to manage e-invoice operators in AI Commerce ?

Learn how to add, remove, and connect e-invoicing operators with your ERP system in AI Commerce for seamless invoicing.

Written by Petro Mäntylä

Updated at April 15th, 2025

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This guide covers managing e-invoicing operators on the AI Commerce platform. This guide will teach you how to add new operators, remove old ones, and map them to the identifiers used by the ERP system (API ID). This way, invoicing management is smooth and data transfer is automated when the operators are properly connected to the ERP system.

Generally, ERP systems do not list e-invoice operators in interface messages, so you often need the operator ID value from the ERP system's customer team or the ERP user interface separately, which is entered manually into AI Commerce .

Step-by-step instructions

  1. Open management: In AI Commerce , navigate to Tools > E-Invoice Operators . From this page, you can manage existing e-invoice operators and create new ones.
  2. To create a new operator: Select Insert New . Give the new e-invoice operator a name and other necessary information (for example, key , which acts as a key).
  3. Filling in the API ID field: If necessary, enter the operator ID used by the ERP system in the API ID field. Typically, this is a short number, such as 4, 5, or 7. The ERP integration needs this information to connect the e-invoicing operator to the correct operator.
  4. Save the information: Once you have filled in the required fields, press Save . The new e-invoice operator is now saved in AI Commerce .
  5. Deleting an operator: You can delete an existing operator from the same Tools > E-Invoice Operators page by clicking Delete next to the desired operator. Make sure the operator is not in use in any active invoicing processes before deleting.
  6. Editing an operator: If you want to update operator-related information, such as API ID or key, open the operator details and save your changes using the Save button. 
     

ERP interfaces

Most ERPs perform mapping using an operator key (e.g. Lemonsoft, Tisma and Tehden).

 


Additional notes

  • If an ERP integration requires a specific API ID field value, you can usually get it from the ERP system's customer support team or user interface.
  • ERP systems usually do not return e-invoice operators in the interface, so the values must be filled in manually.
  • The item that is visible to the customer depends on the configuration of the AI Commerce store interface implementation. The view that is visible may have different headings or selection options, but the functionality is the same.

Summary

Managing e-invoice operators in AI Commerce is an important part of smooth invoicing. You can add, remove, and assign operators to ERP system identifiers yourself. Remember to use the API ID field correctly, if necessary, so that the operator links effectively to the ERP system.

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