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How to manage redirects with Redirect Manager?

Build and manage AI Commerce store redirects seamlessly, minimizing 404 errors and search engine churn.

Written by Petro Mäntylä

Updated at April 17th, 2025

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This guide will help you create and maintain URL redirects for your AI Commerce store. Redirect Manager allows for individual and bulk (CSV) redirects, which you may need for migrations or site structure changes, for example. Properly executed redirects will maintain search engine visibility and customer links.

Where to edit Redirect Manager

  1. Open Control Panel .
  2. Select Tools > Redirect Manager .

Creating a new redirect

  1. Click Create Redirect .
  2. Enter url_old (old path) and url_new (new path). It is sufficient if the path starts with a slash ( / ) or not, as long as you use the same logic as in the other controls.
  3. Save the control.
  4. Do a spot test in the browser and make sure the control works.

Mass redirects with CSV

  1. Select CSV Export Redirect to get your current redirects in Excel/CSV format.
  2. Edit or add rows locally. Use url_old and url_new columns.
  3. Import the file back using the Import function. CSV imports and overwrites, but does not remove controls.
  4. Verify that the changes work by opening a few important URLs in your browser.

Sample data from CSV

url_old url_new
/category/men's-jeans /category/men's-jeans-2
/category/men's-tracksuits /category/men's-tracksuits-3
/3pack-sense-white-trunks-jack-%26-jones /product/3pack-sense-white-trunks-jack-%26-jones
/3pack-sense-white-trunks-jack-jones /product/3pack-sense-white-trunks-jack-jones
/4-way-stretch-shorts-black-bj%c3%b6rn-borg /product/4-way-stretch-shorts-black-bj%c3%b6rn-borg
/4-way-stretch-shorts-black-björn-borg /product/4-way-stretch-shorts-black-björn-borg
/5pack-gray-socks-urban-classic /tuote/5pack-gray-socks-urban-classic

Additional tips

  • AI Commerce automatically creates redirects for product and category changes, but informational content pages often require manual control.
  • CSV cannot remove redirects; remove unnecessary controls in the user interface.
  • Cross-domain redirects are not allowed (e.g. boeing.com → airbus.com ).
  • A redirect that doesn't work properly doesn't hinder the site's operation, but clean up unnecessary ones for clarity.
  • Use a consistent path format (e.g. all paths start with / character) as in CSV Export.
  • Always perform spot tests after making changes to ensure that the controls are working as expected.

Summary

With Redirect Manager, you can easily manage both individual and bulk redirects. Regular testing and consistent practices ensure that your customers can find their way even when your site changes.

redirect handling redirection control

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