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How to manage related product recommendations?

This is how you place related products in AI Commerce and select unique images for them in product recommendations.

Written by Petro Mäntylä

Updated at April 15th, 2025

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Managing related products in the AI Commerce platform enables customized product recommendations that help you offer customers more relevant additional products and increase sales. In this guide, you'll learn how to add personalized product recommendations, choose the most appropriate images for them, and ensure that the edited information is updated in the store's user interface.

1. Go to the product edit page

  • Open the Control Panel and select Catalog from the main menu.
  • Search for the product you want using the search field and click the Edit button next to the product.

2. Find the “Related” section

  • On the product edit page, scroll down until you find the field called Related .
  • You can add related products to this field by entering the product SKUs.

3. Choose the right product and image

  • When you start typing your SKU, AI Commerce will suggest product titles.
  • Select the correct product from the list and at the same time click on the product image you want to use in the recommendations.
    • Selecting an image is a mandatory step. It ensures that the desired image can be used in the product recommendation, for example, if the main product image is not the best option for a specific product recommendation.

4. Save changes

  • Once you have added all related products and selected images for them, remember to save the page.
  • The save updates the system caches so that the recommendations are displayed correctly in the store's user interface (in the background, the information is saved to a Redis database, for example).

Editing and customizing display modes

In finished components, related product recommendations are displayed, for example:

  • In the drop-down box below the Add to Cart button.
  • At the bottom of the page, in the same section, which presents other products that are often purchased together.
  • In the shopping cart , if you want to suggest additional products related to the products in the shopping cart.

Your integration partner can customize the display methods very freely. If the recommendations do not appear where you want, check with your integration partner whether the component is activated. You can utilize ready-made user interface components or build completely customized solutions to support your own sales goals.


Summary

Adding related products and placing personalized images in product recommendations is an effective way to guide customers to purchase products that complement each other. Take advantage of ready-made display methods or develop a recommendation solution tailored to your needs with an integration partner.


Keywords

  • product recommendations
  • related products
  • SKU code
  • AI Commerce
  • Control panel
  • Related field
  • customized product images
  • recommended components
manage recommendations product suggestions

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