AI Commerce Cloud Knowledge Base

How to create families and variant families in Akeneo?

Published May 12th, 2025 by Petro Mäntylä

This article will cover how to create families and variant families in Akeneo. The instructions will help you create ready-made templates for your products and save you a lot of time by using the same structure for multiple products. We'll walk you through how to set up family-related settings and define variant families so you can manage things lik

How to create families and variant families in Akeneo?

Published April 15th, 2025 by Petro Mäntylä

This article will cover how to create families and variant families in Akeneo. The instructions will help you create ready-made templates for your products and save you a lot of time by using the same structure for multiple products. We'll walk you through how to set up family-related settings and define variant families so you can manage things lik

How to add custom options to products?

Published May 12th, 2025 by Petro Mäntylä

The difference between a custom option and traditional options or variants is small from a customer perspective, but technically significant. In this guide, you will learn how to create custom options for products in AI Commerce e-commerce platform, how they differ from regular options and variants, and how they appear on the order. This way, you ca

How do you activate a Klarna invoice?

Published May 12th, 2025 by Petro Mäntylä

In this article, we will walk you through a step-by-step guide on how to implement VivaWallet's Klarna 30-day invoice on your AI Commerce platform, ensuring that your customers can take advantage of Klarna invoice payment in several European countries, including Sweden, Austria, Belgium, the Czech Republic, and Finland. Get the necessary information

How to manage order statuses in AI Commerce

Published May 12th, 2025 by Petro Mäntylä

Order statuses tell you at a glance what stage each order is in. When statuses are managed correctly, you save time, avoid errors, and ensure that information is accurate in external systems. Step-by-step instructions Open Control Panel Select Local & Taxes > Order Status. Create a new status Select Insert, name the status (e.g. Partial deliv

How to add tooltip text to product selection options in an online store

Published May 12th, 2025 by Petro Mäntylä

A tooltip, or hover tip, is a handy way to provide customers with additional information about selection options without making the product page too heavy or confusing. This way, you can easily add a tooltip from your dashboard. Step-by-step guide to editing Go to your site's dashboard. From the left side menu, select: Products → Options → Product O

How to manage AI Commerce reviews

Published May 5th, 2025 by Petro Mäntylä

AI Commerce platform's built-in review system helps you collect verified customer feedback in an automated manner. This way, you increase trust in your products, increase conversions, and gain valuable information for product development. Enabling and managing reviews Activate reminder message Dashboard > My Store > Reviews Reminder Date • Set

Why Google Tag Manager is not recommended for use with AI Commerce Cloud

Published May 12th, 2025 by Petro Mäntylä

AI Commerce Cloud already includes a Google tag (gtag.js) for GA4 measurement and Google Ads conversion tracking, and also sends events via the server-side Measurement Protocol; therefore, adding a separate Google Tag Manager (GTM) container does not add value, but can double conversions, skew reports, and degrade page performance. Terms & techn

How does Lemonsoft customer account synchronization work?

Published May 12th, 2025 by Petro Mäntylä

When AICC takes care of creating, updating and linking customers and contacts to Lemonsoft ERP, the merchant does not have to maintain the same information twice. The correct personal information is always visible on the order line and customer card, so invoicing, shipping and customer service work smoothly. Basic synchronization logic step by step

How does Lemonsoft customer account synchronization work?

Published May 12th, 2025 by Petro Mäntylä

When AICC takes care of creating, updating and linking customers and contacts to Lemonsoft ERP, the merchant does not have to maintain the same information twice. The correct personal information is always visible on the order line and customer card, so invoicing, shipping and customer service work smoothly. Basic synchronization logic step by step

How to view a product's transaction history in the AI Commerce dashboard?

Published May 12th, 2025 by Petro Mäntylä

Product transaction history lets you track changes made by store administrators, helping you track and manage errors. Viewing product history Go to the dashboard Log in to the AI Commerce dashboard. Select the product to view Open the product listing and select the product you want. Open product history In the top corner of the product card, click "

Group products

Published May 12th, 2025 by Petro Mäntylä

How do I hide grouped product sections by default? The Hide grouped products by default setting will set new products to not show grouped product parts in the list by default. However, this does not override the settings for existing group or grouped products. If you want to hide the parts of existing products, update them using a CSV file or manual

Group products

Published May 12th, 2025 by Petro Mäntylä

How do I hide grouped product sections by default? The Hide grouped products by default setting will set new products to not show grouped product parts in the list by default. However, this does not override the settings for existing group or grouped products. If you want to hide the parts of existing products, update them using a CSV file or manual

How to print orders efficiently on the AI Commerce platform?

Published May 12th, 2025 by Petro Mäntylä

In this article, we will walk you through how AI Commerce 's bulk order printing works and how it makes order processing easier. In this guide, you will learn how to print single or multiple orders at once, utilize picking lists, and print address labels for multiple shipments at the same time. The end result is that you will save time and ensure a

How to view a product's transaction history in the AI Commerce dashboard?

Published May 12th, 2025 by Petro Mäntylä

Product transaction history lets you track changes made by store administrators, helping you track and manage errors. Viewing product history Go to the dashboard Log in to the AI Commerce dashboard. Select the product to view Open the product listing and select the product you want. Open product history In the top corner of the product card, click "

How to view a product's transaction history in the AI Commerce dashboard?

Published May 12th, 2025 by Petro Mäntylä

Product transaction history lets you track changes made by store administrators, helping you track and manage errors. Viewing product history Go to the dashboard Log in to the AI Commerce dashboard. Select the product to view Open the product listing and select the product you want. Open product history In the top corner of the product card, click "

How does the order packaging process work?

Published May 12th, 2025 by Petro Mäntylä

In this article, we will walk through the steps and benefits of the Packing Process feature in AI Commerce 's Order Handling section. The packing process utilizes a barcode scanner, which virtually eliminates the need for a mouse or keyboard, and makes order processing fast, reliable, and reduces the possibility of human error. 1. Start of the packa

Shortcode support on AI Commerce platform-copy-968

Published May 12th, 2025 by Petro Mäntylä

Shortcode support for link management on AI Commerce e-commerce platform AI Commerce supports the use of shortcode tags in all built-in content management tools! This feature is very useful, especially for merchants engaged in international e-commerce, as it facilitates search engine optimization (SEO) and reduces translation problems. Shortcode tag

Shortcode support on AI Commerce platform

Published May 12th, 2025 by Petro Mäntylä

Shortcode support for link management on AI Commerce e-commerce platform AI Commerce supports the use of shortcode tags in all built-in content management tools! This feature is very useful, especially for merchants engaged in international e-commerce, as it facilitates search engine optimization (SEO) and reduces translation problems. Shortcode tag

How do you activate a Klarna invoice?

Published May 12th, 2025 by Petro Mäntylä

In this article, we will walk you through step-by-step instructions on how to implement VivaWallet's Klarna 30-day invoice on your AI Commerce platform, ensuring that your customers can take advantage of Klarna invoice payment in several European countries, including Sweden, Austria, Belgium, the Czech Republic, and Finland. Get the necessary inform

How do I report a bug to the developers?

Published May 12th, 2025 by Petro Mäntylä

How to report a bug on the AI Commerce platform How to file a ticket? Filing a bug report is an important step when you notice a problem with your online store. A thorough bug report speeds up the developers' work and ensures that problems are resolved as quickly as possible. This article will walk you through how to file a bug report, what informat

How to delete products in bulk in AI Commerce ?

Published May 12th, 2025 by Petro Mäntylä

With AI Commerce platform, you can easily and efficiently delete multiple products at once. This guide covers mass deletion of products in the category view and the deletion method based on SKU codes. 1. Mass deletion in category view If you want to remove multiple products from a specific category, follow these steps: Open the desired category in y

How does AI Commerce 's checkout login work in practice?

Published May 12th, 2025 by Petro Mäntylä

This article discusses the AI Commerce checkout login process and the reasons behind it for conversion optimization. This guide will give you a comprehensive overview of why email is asked first, how the guest account works, and how customer data is handled securely. A consistent and easy-to-use login process helps customers complete their purchases

How to group products and maintain filters

Published March 11th, 2025 by Petro Mäntylä

Group products on AI Commerce platform Grouping products makes it easier to manage your online store and improves the customer experience. Below are step-by-step instructions on how to group products so that all sizes are visible in filters. Step 1: Create a Products Group Add multiple sizes to your products by creating a Products Group . For exampl

How do you activate a Klarna invoice?

Published March 11th, 2025 by Petro Mäntylä

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How to manage the Products Group attribute in Akeneo?

Published March 11th, 2025 by Petro Mäntylä

In Akeneo, you can manage the store's product groups (Products Group) using the products_group attribute. If a product does not have a products_group attribute defined in Akeneo, Akeneo will not handle any possible product groupings in AICC. If, on the other hand, the product has a products_group attribute in Akeneo, it will automatically manage the

How does AI Commerce support Google Consent Mode v2 Advanced?

Published March 11th, 2025 by Petro Mäntylä

Google Consent Mode v2 Advanced support in AI Commerce Cloud AI Commerce Cloud supports Google Consent Mode in Advanced Modeling. This change ensures that online stores comply with the latest privacy requirements while maintaining efficient performance in marketing and search results. Benefits of Consent Mode: Loading Google tags: Tags are loaded as

What events does AI Commerce support in GA4?

Published March 11th, 2025 by Petro Mäntylä

AI Commerce supports multiple event tracking in Google Analytics 4 (GA4) using the generate_lead and conversion event identifiers. These events allow for precise event collection such as phone calls or offers, and using Google Tag Manager is not recommended as it could cause unnecessary overlap with native trackers. Partners can add new events to th

How to prevent internal conversions in API trackers?

Published March 11th, 2025 by Petro Mäntylä

Block internal conversions in interfaces using IP addresses For AI Commerce e-commerce store administrators, it is important to ensure that internal orders do not affect ad conversion statistics. This can be done based on IP addresses in the Measurement Protocol API, Meta Conversion API, and other server-level trackers. IP address setting cannot pre

What Google Ads conversion events does AICC support?

Published March 11th, 2025 by Petro Mäntylä

In this article, you will learn how to utilize AI Commerce 's own event events in Google Ads conversion tracking. We will go over why a separate Tag Manager is usually not necessary, and what benefits natively supported conversions (calls, mail, contact and quote request) bring. In the article, you will also learn how to implement phone number click

How to define store texts and translations?

Published April 9th, 2025 by Petro Mäntylä

When you want to edit the language and content-related texts of your store, you can use the Translation page. The Translation page manages all the texts that do not have a separate WYSIWYG editor or other clear management location. This article will teach you how to quickly find the text you want, update it, and publish the changes. This saves time

How to manage product attributes in AI Commerce ?

Published April 15th, 2025 by Petro Mäntylä

This article will walk you through how to create and maintain product attributes in AI Commerce , and how to effectively utilize them in various product descriptions and filters. By carefully designing your attributes, you can ensure a consistent and extensible way to manage product data. 1. Basic information about product attributes What are produc

Changing Akeneo user passwords and creating new users

Published April 15th, 2025 by Petro Mäntylä

Changing your password (when you know your old password) In Akeneo, each user can only change their own password if they are already logged in. If you remember your old password, you can change it in Akeneo's settings (for example, My profile → Password ). Forgotten password (direct reset not possible) Akeneo does not have a real “password reset” fu

Exporting and importing attributes using CSV in AI Commerce

Published April 15th, 2025 by Petro Mäntylä

This guide will walk you through how to export and import attributes (e.g. brand , color , brakel_levers ) using a CSV file. This will help you avoid manual clicking and save a lot of time when maintaining your store's attributes. It also includes considerations for validation and typical error situations, and explains how to handle select and multi

Exporting and importing attributes using CSV in AI Commerce

Published April 15th, 2025 by Petro Mäntylä

This guide will walk you through how to export and import attributes (e.g. brand , color , brakel_levers ) using a CSV file. This will help you avoid manual clicking and save a lot of time when maintaining your store's attributes. It also includes considerations for validation and typical error situations, and explains how to handle select and multi

How to create alt texts for images with artificial intelligence?

Published March 11th, 2025 by Petro Mäntylä

In this article, you will learn how to connect the ImageALT AI generator to AI Commerce platform to automatically generate alt text for product images and gallery images. This will improve your website's search engine optimization (SEO) and accessibility. You will also learn why some parts of the online store do not allow alt text generation directl

Export and import bundle products using CSV files

Published April 15th, 2025 by Petro Mäntylä

In product configurations (bundles) in AI Commerce platform, it may sometimes be necessary to update or add multiple “options” (bundle_options) and “selections” (bundle_selections) for multiple products at once. For this, CSV Export / Import tools have been implemented, which allow you to bulk edit data via Excel or a similar program. CSV Export all

How do you set up and adjust delivery methods effectively?

Published April 15th, 2025 by Petro Mäntylä

In this article, you will learn how to install and configure shipping methods in the Modules > Shipping section of AI Commerce platform Dashboard. Well-defined shipping methods ensure a smooth shopping experience and clear shipping costs, allowing your store to compete effectively on shipping costs. Below you will find step-by-step instructions f

Banner Manager: how to edit the default banners of an online store?

Published April 15th, 2025 by Petro Mäntylä

Banner Manager Tool Overview The Banner Manager tool allows you to centrally manage various images and background images displayed on your pages in AI Commerce platform Dashboard. It can be found in the menu: Tools > Banner Manager The Banner Manager page shows a list of all images that can be used in different locations. Not all of the listed im

How do I add social media links to the footer and newsletter, or email footer?

Published April 15th, 2025 by Petro Mäntylä

This article explains how to activate social media links in the footer of your store and emails . This way, your customers can easily find your company's different social media channels. With the help of this article, you will learn how to add links in a few steps, so you can gain more visibility and direct customers directly to your brand's social

How to add custom options to AI Commerce products

Published April 15th, 2025 by Petro Mäntylä

This guide will walk you through how to create and manage custom options in AI Commerce platform. Custom options can be used in product selections when you want to add purchasing options that do not affect product availability, price, or SKU-specific information. They are suitable, for example, for additional product selections that refine the optio

How do you export and import categories using a CSV file?

Published April 15th, 2025 by Petro Mäntylä

This article will walk you through how to both export and import categories for your AI Commerce online store using a CSV file. This allows you to efficiently create or update large numbers of categories, their language-specific information, and other settings without having to make changes one by one in the dashboard. This process is especially use

Setting up and managing a payment method

Published April 15th, 2025 by Petro Mäntylä

This article will walk you through the steps of installing and editing payment methods on AI Commerce platform. You will learn the basics of managing payment methods in the dashboard, such as activating (enable/disable) a payment method, setting payment zones, and adding the necessary identifiers (Merchant ID, API keys, etc.). With this information,

What newsletter software does AI Commerce support?

Published April 15th, 2025 by Petro Mäntylä

In this article, we’ll review five popular newsletter services (CreaMailer, Klaviyo, MailChimp, Mailjet, and phpList), their benefits, and pricing models. You’ll get a comprehensive look at how each solution integrates with AI Commerce platform and what the costs are for businesses of different sizes. With this information, you can choose the newsle

When and how to build variant products in AI Commerce ?

Published April 15th, 2025 by Petro Mäntylä

Variant products are an effective way to offer customers different size, color, and other selection options on a single product page in AI Commerce . They are more convenient than building a completely separate product or URL for each small difference. In this article, we will go through step by step when to use variant products, how to technically

How to manage CSV and Excel files in Akeneo?

Published April 15th, 2025 by Petro Mäntylä

In this article, you will learn how to use CSV and Excel files in Akeneo PIM to manage product data, categories, and attributes. File-based processing is a convenient way to transfer and edit large amounts of data at once. While CSV and Excel files are powerful, Akeneo's user interface is often a clearer solution for initial training, as the UI prov

How to manage the default order of products?

Published April 15th, 2025 by Petro Mäntylä

In this article, you'll learn how to set the default product order and influence the order in which products are displayed in categories. By taking advantage of different ordering options, you can provide customers with the most relevant product recommendations and improve your sales opportunities. Options for setting the default order of products R

How does AI Commerce automatically optimize images?

Published March 11th, 2025 by Petro Mäntylä

AI Commerce can automatically optimize images for the end user's device and browser, saving the online retailer time and effort by not having to worry about separate image sizes and formats. Images can be uploaded in many different formats , and the system will do the rest: it scales and converts the files to be optimal for different devices. The be

Can a SaaS service make up for lost sales?

Published April 12th, 2025 by Petro Mäntylä

In practice, this does not make sense, as the loss is very difficult to measure, and calculating compensation raises complex interpretation issues. For this reason, almost all SaaS service providers (including AI Commerce Cloud) resort to a clear availability percentage-based refund or service credit model, which is ultimately more affordable and cl

Is it worth agreeing on fixed development hours?

Published April 12th, 2025 by Petro Mäntylä

The core idea of AI Commerce 's SaaS model is to provide customers with continuous, publicly beneficial development without a fixed hourly limit. New customers can generate up to 200 hours of additional development per month during the initial phase, and in total we develop 300–400 hours of new functionality per month, which is shared among all cust

How to manage different VAT rates?

Published April 17th, 2025 by Petro Mäntylä

Different product groups and countries have different tax rates. AI Commerce provides tools to create flexible rules—Tax Classes, Tax Rates, and Geo Zones—that ensure the correct VAT rate at checkout. This reduces the risk of errors and speeds up international sales. Step-by-step instructions Open Control Panel > Local & Taxes > Tax Classe

How do I create a basic product in Akeneo?

Published April 14th, 2025 by Petro Mäntylä

In this article, you will learn how to create a basic product in Akeneo using families and attributes. This will speed up the process of entering products, as the attributes defined in the family will automatically be available for the new product. The article only covers the key steps, and more in-depth instructions are available in separate articl

AI Commerce GraphQL User Guide for Partners

Published March 18th, 2025 by Petro Mäntylä

What is GraphQL and why is it used in the AICommerce environment? GraphQL is a flexible and powerful interface solution that enables highly customized database queries . Unlike traditional REST APIs, GraphQL gives partners the freedom to define what data they need , reducing unnecessary data transfer and speeding up request processing. How does Grap

Testing Backbone – Ensuring Business-Critical Svelte Components in AI Commerce Cloud

Published April 17th, 2025 by Petro Mäntylä

AI Commerce Cloud’s promise to customers and partners is simple: your store stays up and your sales funnel works . To back this promise, we’ve built a comprehensive test pipeline that automatically checks key business processes on every deployment round, including on the frontend. In this article we describe: What areas do we focus on (business-crit

AI Commerce supports a separate development environment for partners

Published April 3rd, 2025 by Petro Mäntylä

In this article, we will review AI Commerce 's tenant-specific development environment (dev environment) and its benefits. The dev environment allows you to test new features or integrations without compromising the stability of your production environment. It is a separate copy of the main environment, but shares many of the same services to make d

What is AI Commerce and our vision?

Published March 21st, 2025 by Petro Mäntylä

AI Commerce has grown organically from over 15 years of development, starting with our own e-commerce platform back in 2010. The founder of the platform has been a full-time e-commerce trader since that year, building practical expertise from a merchant perspective. This means that AI Commerce has been designed from the ground up based on real busin

Shortcode support on AI Commerce platform-copy-968

Published March 11th, 2025 by Petro Mäntylä

Shortcode support for link management on AI Commerce e-commerce platform AI Commerce supports the use of shortcode tags in all built-in content management tools! This feature is very useful, especially for merchants engaged in international e-commerce, as it facilitates search engine optimization (SEO) and reduces translation problems. Shortcode tag

How to manage files with the File Manager tool in AI Commerce ?

Published April 15th, 2025 by Petro Mäntylä

This guide will cover AI Commerce 's File Manager tool, which you can use to manage your online store's own uploads – the Upload folder. Through the File Manager, you can add, delete, and create folders and files, which makes it easier to maintain your site and keep your materials in a clear order. In addition, the Uploads path utilizes Amazon Web S

How to manage cookie settings in accordance with GDPR requirements?

Published April 15th, 2025 by Petro Mäntylä

This guide covers managing cookies used on the AI Commerce platform (also referred to as Kommersverkkokauppahalusta in the text) in accordance with GDPR requirements. By reading the guide, you will get a clear understanding of how the different cookie categories (essential, analytics & statistics, preference cookies and marketing cookies) work a

How to manage e-invoice operators in AI Commerce ?

Published April 15th, 2025 by Petro Mäntylä

This guide covers managing e-invoicing operators on the AI Commerce platform. This guide will teach you how to add new operators, remove old ones, and map them to the identifiers used by the ERP system (API ID). This way, invoicing management is smooth and data transfer is automated when the operators are properly connected to the ERP system. Genera

How to manage product attachments in AI Commerce ?

Published April 15th, 2025 by Petro Mäntylä

In this article, you will learn how to upload, categorize, and display various attachments (media files) in AI Commerce product cards. Categorization makes it easy to group documents like user manuals, certificates, and more so they can be found and managed efficiently. 1. Check the allowed file types Before uploading, make sure your file is in on

What is the Google Measurement Protocol API?

Published March 11th, 2025 by Petro Mäntylä

AI Commerce supports Google Analytics' Measurement Protocol interface, which acts as an alternative to the traditional tracking pixel (GA4). This provides a comprehensive ability to track events in a server-side environment and collect data even when JavaScript is blocked or ad blockers are in use. Benefits of Measurement Protocol Does not require b

How to manage related product recommendations?

Published April 15th, 2025 by Petro Mäntylä

Managing related products in the AI Commerce platform enables customized product recommendations that help you offer customers more relevant additional products and increase sales. In this guide, you'll learn how to add personalized product recommendations, choose the most appropriate images for them, and ensure that the edited information is update

Implementing Microsoft Ads tracking in AI Commerce

Published April 15th, 2025 by Petro Mäntylä

Microsoft Ads Tracking (UET) helps you collect information about how visitors use your site after clicking on your ads. This information can be used to optimize your advertising campaigns, track conversions (such as purchases or contacts), and target your advertising more effectively. AI Commerce offers a ready-made integration with Microsoft Ads Tr

AI Commerce – GitHub Actions CI/CD Guide

Published April 20th, 2025 by Petro Mäntylä

1. Background and objective Improves code integrity: all builds and deployments are done through GitHub Actions, so errors in the local developer environment do not directly end up in production. Centralized permissions management: Developers no longer need separate AWS IAM permissions. GitHub is connected to AI Commerce AWS accounts using a secure

AI Commerce supports Composable Commerce Serverless Lamda development environment

Published March 17th, 2025 by Petro Mäntylä

Welcome to a comprehensive how-to article on AI Commerce 's new Serverless solution, which allows partners to develop their own logic and extensions into the core of AICommerce without having to modify the main backend. This article is intended to be an in-depth guide: we'll explain the underlying architecture, why this model is useful, how to insta

How to edit image alt texts in the WYSIWYG editor?

Published March 11th, 2025 by Petro Mäntylä

In this article, you will learn how to add or edit title and alt text (alternative text) to images created in the WYSIWYG editor. This information can help you improve your SEO and improve accessibility when your website content is read by screen readers, for example. The article also discusses how the texts are stored in HTML and automatically tran

Sonet CGI Premium AI Commerce API

Published April 1st, 2025 by Petro Mäntylä

1. Implementation model: real-time, scheduled or hybrid model? Interfaces to Sonet CGI ERP are always designed based on customer needs. We do not offer a single fixed interface that the customer should adapt to, but the ERP connections built on AI Commerce platform are highly configurable and scalable. Since the same technology is used by several di

How is AI Commerce 's Svelte frontend organized?

Published April 11th, 2025 by Petro Mäntylä

This article will take you through the AI Commerce frontend folder structure, development environment, and how to leverage a common codebase across multiple stores. The goal of this article is to give integration partners a clear understanding of how the frontend is organized and what files and dev dependencies are used in the project. By following

AI Commerce – Native and customized integrations for partners

Published May 9th, 2025 by Petro Mäntylä

Grow your business with AI Commerce 's native integrations AI Commerce is a modern, composable commerce platform that offers two complementary ways to connect customers' backend systems to the online store: Native integrations – production-tested, ready-to-use interface library Custom integrations – fully customizable solutions as AWS Lambda functio

Export products via CSV from AI Commerce

Published May 12th, 2025 by Petro Mäntylä

You can download all the products you want in CSV format by going to: Catalog > Products and pressing the “Export CSV” button. This will produce a CSV file with columns for each product in Finnish and other languages. Export also serves as an excellent basis for import – you will speed up the import by using the export file as a starting point. H

How do you synchronize order statuses with ERP?

Published May 5th, 2025 by Petro Mäntylä

When order statuses are automatically updated between ERP and AI Commerce , you save time and avoid errors in customer communication. In this guide, you will learn how to map statuses and understand when manual changes or a larger integration project are necessary. Principles of synchronization Status synchronization only works when ERP statuses are

How to manage redirects with Redirect Manager?

Published April 17th, 2025 by Petro Mäntylä

This guide will help you create and maintain URL redirects for your AI Commerce store. Redirect Manager allows for individual and bulk (CSV) redirects, which you may need for migrations or site structure changes, for example. Properly executed redirects will maintain search engine visibility and customer links. Where to edit Redirect Manager Open Co

How to add a business invoice and payment term to an online store?

Published April 15th, 2025 by Petro Mäntylä

This article will walk you through how to add a business invoice as a payment method to your online store and define the necessary payment terms. You will also receive instructions on how to manage visibility between business and consumer customers and take into account possible ERP system data transfer. With these instructions, you can offer a busi

How to manage frontend branches in Svelte?

Published April 8th, 2025 by Petro Mäntylä

This article discusses how to maintain and manage frontend branches in the AI-Commerce-Svelte repository according to agile software development principles. You will get instructions on how automatic merges of changes to the main branch work, when to create a completely new component version and with what name, and how to avoid unnecessary conflicts

How to add tabs to product pages?

Published April 15th, 2025 by Petro Mäntylä

Product page tabs help to clearly present additional product information, especially when the same information is common to multiple products (for example, care instructions, technical data, material images, or other general instructions). In this guide, we will go over how to create tabs, how to assign them to products, and what settings to conside

How do attachments work in AI Commerce orders?

Published April 15th, 2025 by Petro Mäntylä

In this article, we will explain how to add the ability to send attachments to orders to AI Commerce platform. Attachments allow customers to submit, for example, sample images, PDF offers, or other documents that facilitate order processing and communication with the customer. This ensures that all necessary information is as easily available to bo

How do you add the Builderion section component to your store?

Published April 15th, 2025 by Petro Mäntylä

This guide will walk you through how to use Builderion's section component on your AI Commerce online store pages. It gives you a flexible way to create content – for example, on your homepage or category pages – while maintaining good search engine visibility. It will also explain how your choice affects page loading speed. Step-by-step instruction

How do I create a new (admin) user in the control panel?

Published April 15th, 2025 by Petro Mäntylä

This article will walk you through how a Super Admin can add a new user to AI Commerce , define permissions, and enable two-factor authentication if needed. These instructions will help you ensure that each user gets exactly the permissions they need. Step-by-step instructions Make sure you have Super Admin rights Creating new user accounts requires

How to create group products in Akeneo AI Commerce ?

Published April 15th, 2025 by Petro Mäntylä

This guide will show you how to create group products from Akeneo on the AI Commerce platform. Group products are suitable for situations where you need a unique URL and unique information for each product, but still want to group them together. This way, for example, you can hide ten different versions of the same product in the category view and o

How to build a functional category structure for an online store?

Published April 15th, 2025 by Petro Mäntylä

This article will take you through the theory behind designing a good category structure. It will provide clear guidelines that will help you improve the user-friendliness of your online store and make it easier to find products. We will cover different levels of categories, naming conventions, the use of attributes, and best practices for maintenan

How are the most popular products selected for the homepage?

Published April 15th, 2025 by Petro Mäntylä

In this article, we’ll walk you through how AI Commerce platform determines the most popular products on your homepage based on users’ browsing history. You’ll also learn how to adjust the product count and ensure that changes are reflected immediately. With these steps, you can easily manage the display of most popular products on your homepage and

How to import attribute groups using a CSV file?

Published April 15th, 2025 by Petro Mäntylä

This guide will show you how to import attribute sets into the system using a CSV file using the Akeneo-style structure. With the correct CSV format, you can create or update multiple attribute sets at once, saving time and avoiding errors in manual entry. Below is a step-by-step guide that describes required columns, how to use language codes, and

How to import product data using a CSV file into AI Commerce ?

Published April 15th, 2025 by Petro Mäntylä

In the introduction, we will go over how CSV import works in AI Commerce and how to ensure the correctness of product data by using UTF-8 encoding and, if necessary, external PIM tools (such as Akeneo). You will also learn which columns you can select for import and how limiting it to only the fields you need will make your work easier and faster. T

How do I export and import product attribute selections using a CSV file?

Published April 15th, 2025 by Petro Mäntylä

In this article, you will learn how to export and import product attribute values (such as battery_capacity or color[fi] ) using a CSV file in AI Commerce platform. This method allows for quick bulk editing without having to update each product individually in the user interface. This article is especially useful if you want to handle hundreds of pr

How do product favorites work in the online store?

Published April 15th, 2025 by Petro Mäntylä

Benefits and implementation of product favorites Product favorites are a convenient way for your customers to mark interesting products in your online store. They help your customers easily return to previously browsed products and finally add the selected products to their shopping cart. The favorite function saves time, enhances the shopping exper

How to export the size field data from Akeneo to Tehden comprehensively?

Published April 15th, 2025 by Petro Mäntylä

By default, Akeneo exports dimensions to Tehden from the “ weight ” attribute. Tehden also supports other units of measure, so for this purpose, a new measurement group can be created in Akeneo with any code of your choice and the units of measure supported by Tehden can be built into it. If you build your own measure, create an attribute with the c

How do you export and import selection attribute options using CSV in AI Commerce ?

Published April 15th, 2025 by Petro Mäntylä

This article discusses exporting and importing the options (Options) of selection attributes using a CSV file. This is useful when you want to manage the translations of attribute options, add new options, or update existing ones flexibly. The instructions apply to attributes whose input type (frontend_input) is defined as either select or multisele

How do I connect Tehden's delivery methods to AI Commerce ?

Published April 15th, 2025 by Petro Mäntylä

In this article, you will learn step by step how to connect the delivery methods of the Tehden ERP system to the delivery methods of AI Commerce online store. Did you get an error for an order that the saleDeliveryMethodId is incorrect or do you always have to select a different delivery method for orders in Tehden? Setting the correct saleDeliveryM

Which attribute codes are reserved for the default attribute group in AI Commerce ?

Published April 15th, 2025 by Petro Mäntylä

This article lists all reserved attributes in AI Commerce and Akeneo integration. They should not be used for other purposes, as AI Commerce utilizes them for built-in business logic (e.g. freight calculators, tax calculations, product inventory management). If you have already used any of these attributes for other purposes, remove or reset them in

Adding product attachments in Akeneo

Published April 15th, 2025 by Petro Mäntylä

In this article, you will learn how to create Akeneo attributes for multiple file types (e.g. PDF, IES, CAD, ZIP) so that you can add these media files to products and sync them with AI Commerce . This allows you to manage product documents, user manuals, and other materials without having to upgrade to a more expensive Akeneo version or install add

Adding product attachments in Akeneo

Published April 15th, 2025 by Petro Mäntylä

In this article, you will learn how to create Akeneo attributes for multiple file types (e.g. PDF, IES, CAD, ZIP) so that you can add these media files to products and sync them with AI Commerce . This allows you to manage product documents, user manuals, and other materials without having to upgrade to a more expensive Akeneo version or install add

Aicommerce Glossary

Published February 21st, 2025 by Petro Mäntylä

This is a auto-generated Article of all your definitions within the glossary. Glossary This is a auto-generated Article of all your definitions within the glossary. All A E H K admin Järjestelmänvalvoja tai haltija joka käyttää verkkokaupan hallintapaneelia Akeneo Tuotetiedonhallintatyökalu joka integroituu AI Commercen kanssa natiivilla rajapinnall

How to create a partner ticket correctly

Published May 13th, 2025 by Petro Mäntylä

Why read this guide? A well-filled ticket speeds up processing, reduces back-and-forth questions, and ensures that the most important requests get the attention they deserve. Step-by-step instructions for creating a ticket Choose the right category Select Bug , New Feature , Enhancement or Question . The correct category ensures the correct owner of

How to manage multi-level pricing in AI Commerce ?

Published March 21st, 2025 by Petro Mäntylä

In this article, we will review the different pricing tiers of AI Commerce platform and provide tips on how to utilize them effectively. The multi-tiered pricing model allows for flexible pricing for different customer groups and different product packages. This way, you can ensure that your customers get the right price for them – while optimizing

How to verify a Google Merchant Center account?

Published March 11th, 2025 by Petro Mäntylä

Verify your Google Merchant Center account In order for Shopping Ads to appear on Google, your account must be verified in Google Merchant Center. You can either ask your current administrator to add permissions to your account. If an account has not been created, or you do not know the administrator, follow the instructions below to verify your acc

AI Commerce + Netvisor: Powerful and scalable native integration

Published May 14th, 2025 by Petro Mäntylä

For the Netvisor customer, AI Commerce 's natively integrated e-commerce offers a significant improvement over custom or other complex solutions. Below is a summary of the key benefits, architecture, and message structures that a Netvisor salesperson can present to the customer. Why is native Netvisor integration in AI Commerce better than custom so

How are AI Commerce backups managed?

Published April 12th, 2025 by Petro Mäntylä

This article discusses AI Commerce 's backup process to AWS S3, how customers can request access to backups, and what responsibilities customers have if they make changes to the database. This information will help you understand how your company's data is secure and what to do in case of data loss or corruption. How backups are performed AI Commerc

Group products

Published March 11th, 2025 by Petro Mäntylä

How do I hide grouped product sections by default? The Hide grouped products by default setting will set new products to not show grouped product parts in the list by default. However, this does not override the settings for existing group or grouped products. If you want to hide the parts of existing products, update them using a CSV file or manual

DeepL ja Google Translate -käännökset

Published April 13th, 2025 by Petro Mäntylä

Automaattiset käännökset helpottavat verkkokaupan ylläpitäjän arkea, kun uusi kieli lisätään valikoimaan. Järjestelmä tarkistaa käännöstä vailla olevat kentät ja lisää sisällöt suomen kielestä kohdekielelle ilman tarvetta tehdä kaikkea käsin. Tässä ohjeessa kerrotaan, miten avain (API key) syötetään, kuinka käännösten etenemistä voi hallita ja miten

AI Commerce Service Level Agreement

Published April 12th, 2025 by Petro Mäntylä

This article discusses AI Commerce platform’s service level agreements (SLAs) and support failure terms. It gives you a clear picture of how AI Commerce ensures near-constant availability, what priorities are set for support requests, and how to respond to potential outages and other issues. This will help you understand how the SLAs apply in practi